With all of the information that is available online today, people expect to be able to access the internet for all of their needs; whether is it online banking, managing insurance policies, or paying their bills. With CaseProgression, that ability can now come to your law firm as well. Client satisfaction will improve as your clients are able to stay better informed about their cases.
CaseProgression can reduce existing client calls by up to 35% by allowing your clients to review their own cases online. Instead of having to call a member of your staff, your clients will be able to log in to CaseProgression to check the status of their case. Thus saving valuable time for you and your staff, and allowing you to focus your efforts on the matters that bring in money to your firm.
CaseProgression has been designed to work with Needles® Case Management 4.8 and higher. Needles'® client status feature is used to export data to CaseProgression on a daily basis. This will ensure that clients are always informed about the progression of their case.
CaseProgression helps your clients to stay informed since they can access their case information as often as they want. By reviewing their files online, clients are able to verify the accuracy of their case information, and ensure your firm has everything needed to move forward with their case. This will provide better communication, and will improve over all client satisfaction.
Using CaseProgression will give you a competative advantage over other firms. You will be able to let potential clients know about the convenience that CaseProgression will provide to them if they choose your firm.
CaseProgression complies with bar requirements to keep clients apprised of their cases.